itsbillsmith

Communicating intelligently with you using digital media, while acknowledging today's marketplace.


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Rick and Suzie

Mountain View Chevrolet Rick and Suzie itsbillsmith.comThe Volt is the new and exciting mode of transportation for their daily activities! The adventure in new car technology has started… Congratulations! Thank you for your business and your “laid back” attitude.

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Mike & Elizabeth

Mike and ElizabethIn for some fun times!

Somebody is going to drive in style

Somebody is going to watch movies

All while enjoying the ride!

Great days ahead. Thank you for your purchase. Congratulations!


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Technology and the Mystery Shopper

Working with the new digital world has been intriguing.

An all too common trend of late has been the lack of communication from Phantom Shoppers. The online shopper that sends a request for information, sits back, receives that information and then never replies and certainly will not provide a phone number. It is not surprising that they do not want to provide a phone number. The inquiries they send in, many times unknowingly sent in, will generate an awkwardly high number of calls from those of us that pay for this “lead”. I understand.

The consumer wants and deserves the best of service and honesty. In delivering that, I for one would like an in kind response… any response at all sometimes would be welcomed.

Communication as well as information is the purpose of all our new technology. Are we unable to embrace this new age with our common sense? Common courtesy is not a thing of the past. As a matter of fact, common courtesy is what most customers are yearning for. Technology has made it possible to hide and be less than courteous with one another.

That’s just wrong. Communicate – involve – encourage – promote – include – and continue the trend that was begun so very long ago….

Stay human.


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Jon

Some cars are just fun to drive. Some cars just look good. Some cars just get good gas mileage. … and now there’s the Stingray – FUN to drive, LOOKS fantastic AND gets great gas mileage.

itsbillsmith,MountainViewChevrolet,Jon2

What a package! Jon waited patiently and now the rewards…

 

 

Thank you for selecting our team to help you.


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Eric and Jocelyn

itsbillsmith Mountain View Chevrolet Jocelyn and EricCamping season, children growing, extended family traveling with… and the Silverado is just to cool anyway! Have fun you two. Congratulations and thank you.


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Ron and Sonia

Family travels are going to be great in the new Traverse! With children and grandchildren on the next camping trip the beach is going to be more fun… and the “tent” will be up and off the ground.itsbillsmith MountainViewChevrolet Ron and Sonia

Nice ride! Congratulations and thank you for your business.


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Omar

itsbillsmith.com MountainViewChevroet OmarHad to make the time for the trip here and found out … The effort paid off!!! With his new wheels he can travel near and far.  The family has a new way to get around in style.  Congratulations and thank you for your trust and business.